Our Three Main Methodological Steps
1/ INFORM AND EDUCATE people about cultural differences
- Create an atmosphere of trust, dialogue, and collegiality where respect and curiosity are key
- Catalog culture-specific practices and separate from corporate culture practices
- Recognize, then make an inventory of conflict-generating factors in a team, as well as the complementary features
2/ PUT the art of Intercultural Management INTO PRACTICE
- Facilitate communication and interactions between team members through exercises and role plays prepared specifically for the participant
- Offer procedures for identifying intercultural conflicts
- Provide time-proven communication techniques used for managing cultural differences
3/ CULTIVATE empathy daily : Rule # 1
- Specify the definition of empathy and its role in intercultural management
- Make the connection between empathy and the Golden Rule in communication
- Collectively elaborate an ethics of Intercultural Team Best Practices
Odyssey Intercultural prepares individuals at any level of an organization to meet the demands of increasingly internationalized professional context and to reach their maximal levels of performance. A central objective is increased operational fluidity, brought about by more robust communication practices and standards. Our training programs are fully customizable according to your organization’s needs and required deliverables. Using a results-driven methodology, we work with clients to ensure that the training program designed together will lead to better-equipped and better-informed team members, enabling them to achieve their objectives in a fast-motion context.